The Cross Hotel

The fact that everyday the room was cleaned, the bathroom was very fancy, also the room was nice, like a 3 star hotel, maybe even 4. It was a minibar in the room and that was great. Bed also very comfortable and the pilows. Nice staff service.

The speed of replies I got was very impressive. Each time I had a question, or I needed something, receptionists were really helpful. I had single room, bed was enough wide, comfortable pillow, cotton bed linen. Air conditioning worked very well, as well it was easy to control and turn off if needed. I was a bit concerned about noise reading some reviews, but I would say walls have really good soundproofing (one of best I stayed). Just noise comes through door, so you can hear people walking, going back... but they have 4separate buildings, so not so much traffic. Breakfast is better than simple italian (for Italy it is quite good). But don't expect much. Eggs, salami, some meat, cheese, also sweet options, some musli. For fruits - they kept stone hard kiwis for most days and apples. It was good that they started breakfast early (at 7am).

I can't understand the negative comments on Google and TripAdvisor. Maybe I just got lucky with my room but I was perfect for the price I paid. The two gentlemen on reception were very friendly and helpful. I was in building 3 and my room was great with a very comfortable bed, a nice shower and clean bathroom. The bathroom was possibly a bit small but it was fine for me. I couldn't hear any outside noise or people talking in other rooms. Breakfast in the morning was very tasty, especially the cheese and pastries. I would definitely stay here again.

Room was Exceptional with a very nice decor. very spacious and clean. The room had high ceiling and a 3 large windows, with two being for small terraces. Location for train travellers was adequate as it is 10-12 min walking from Roma Termini. View from our room was sightseeing, part of the ancient wall relating to porta maggiore. Front desk staff were exceptionally friendly especially mr. Tamer.

We liked that it was close to any and all amenities that we needed within the city without it being too much of a hassle or a walk to get to anywhere in particular. The staff were all more than friendly and spoke English, albeit broken but enough that you can request anything you might need without frustration or hesitation, room was clean and well made when we returned on a night time.